Notification of Upcoming Urgent Planned Carrier Maintenance – Thursday 23rd July 2015

Change ID 183 Risk / Impact High Reason Carrier is conducting upgrades to its network Description / Impact Expected Please be advised that carrier will be performing upgrades to their network. Data and Internet services will be affected for the BUBA-DSL services. We apologize for any inconvenience this may cause; if you have any questions …

Planned maintenance impacting Christchurch Fibre services

Change ID 177 Risk / Impact High Reason Network maintenance work Description / Impact Expected Data and Internet services may be affected for Christchurch Fibre services during the change window. We apologies for any inconvenience this may cause; if you have any questions or comments about this please contact us. Duration Data and Internet services …

Scheduled maintenance in Australia – Hazard Warning

Change ID 169 Risk / Impact Low Reason Upstream carrier will be conducting maintenance on equipment in Sydney Duration For up to 5 minutes during this window , customers based in Australia may experience higher latency for some Internet destinations Work Start Date / Time Sunday 21st of June 2015 at 22:00 (NZST) Sunday 21st …

Notification of Upcoming Scheduled maintenance- Hazard Warning

Change ID 165 Risk / Impact Low Reason One of our third party voice vendors will be conducting maintenance on a component of our voice network Description / Impact Expected Please note that during the above window a third party voice switch vendor will be conducting maintenance on a component of our voice infrastructure. During …

Notification of Upcoming Scheduled maintenance- Hazard Warning

Change ID 154 Risk / Impact Low Reason One of our third party voice providers will be performing voice maintenance reducing redundancy across Voice network Description / Impact Expected Please note that during the above window a third party provider will be performing upgrades to a transmission device in the Auckland area. During this window …

Notification of Upcoming Planned Carrier Outage

Change ID 153 Risk / Impact High Reason DTS is performing network maintenance Description / Impact Expected Data and Internet Services may be affected on EUBA/VDSL and HSNS connections. We apologize for any inconvenience that this outage may cause; If you experience any issues outside of the above window please contact us. Duration VDSL services …

Planned maintenance impacting Wellington services

Change ID 149 Risk / Impact High Reason Network maintenance work Description / Impact Expected Data and Internet services will be affected for Wellington services during the change window. We apologise for any inconvenience this may cause; if you have any questions or comments about this please contact us. Duration Data and Internet services will …

30/4/15 8:57am NZT All inbound services on NZ Verse IP telephony services are now restored. If you continue to experience issues please contact our support desk ASAP. An incident report will be issued within 48 hours. We apologise for the inconvenience caused by this issues this morning. 30/4/15 8:28am NZT We are currently experiencing issues …