Inbound and Outbound Call Quality Issues

Some customers are advising of call quality issues on both inbound and outbound calls. After exhausting all other avenues, we are looking to implement a fix this evening between 10am – 3pm NZT where several instances of downtime may be experienced.

Notification of Upcoming Planned Carrier Maintenance – Tuesday 27th September 2016

Change ID 376 Risk / Impact High Reason An upstream carrier is performing upgrades to part of their network Description / Impact Expected Please be advised that all UFB customers in the following regions will be affected by this outage. – Dunedin – Ashburton – Timaru – Invercargill – Queenstown Duration Services may be impacted …