Degradation of Trans-Tasman Connectivity – 21st Jan 2016

Please be advised that one of our Trans-Tasman paths between Auckland and Sydney is experiencing a degradation of service. There may be increased / high latency some of DTS customer services. We are working with the our upstream provider to have this resolved as quickly as possible.

Chorus EUBA/VDSL services down in Wellington region

Please be advised that there appears to be a fault relating to Chorus EUBA (ADSL) and standard VDSL connections in the Wellington region. Investigations are currently under way, but no ETR has been provided at this stage. All other services are currently unaffected. Update – 6:52pm NZT – All services have since been restored. If …

Notification of Upcoming Planned Core Infrastructure Maintenance – Sunday 15th November 2015

Change ID 248 Risk / Impact High Reason DTS is applying software upgrades to core infrastructure in our Sydney POP Description / Impact Expected DTS will be performing upgrades on some of our core routing infrastructure within our Sydney POP. All Australian Fibre, Ethernet over Copper and ADSL services will be affected. Duration Data and …

Chorus ADSL/VDSL service disruptions – November 3rd, 2015

Please be aware that Chorus are experiencing service disruptions with their EUBA (ADSL) and Standard VDSL services throughout New Zealand. They are investigating the fault, but no ETR has been provided at this stage. All other services are currently unaffected. Update: 5:10pm NZT – Chorus have advised that all services should be resolved. The reason …

Software Upgrade of Wellington Core-3 Device

Change ID 231 Risk / Impact High Reason Apply software upgrade for core infrastructure Description / Impact Expected We are planning to upgrade the software core-3 device located in the Wellington. There will be a complete lost of connectivity to your service while the device reboots with new software (10-15 mins). Most of the services …