Notification of upcoming maintenance work – Thursday, 10 April 2014

Risk: Low Reason: Urgent router software upgrade to address an intermittent fault Impact Expected: Data and Internet services will be affected Impact Duration: Multiple disconnections of up to 2 seconds Work Start Date: Thursday 10th April 2014 at 02:00 NZDT  (12:00 AM AEST) Work End Date: Thursday 10th April 2014 at 06:00 NZDT (04:00 AM AEST) If …

Carrier Maintenance Notification – 27th March 2014

Notification of upcoming carrier maintenance – Thursday, 27th March 2014 Risk: Low Reason: Carrier Network Maintenance on Southern Cross Cable links Impact Expected: Higher latency may be experienced as traffic is moved to a different path Work Start Date: Thursday, 27th March 2014 04:00 AM NZDT (01:00 AM AEST) Work End Date: Thursday, 27th March …

SMTP Relay Issues

Clients using our free SMTP relay service may be experiencing bounce backs to certain domains due to abuse of the service by clients with compromised internal networks. While we work to clear affected IP’s associated with this service from the various blacklist registries that have it in their systems, it is important to note that …

Email issues using DTS mail server (mail.dts.net.nz)

Email issues using DTS mail server (mail.dts.net.nz) Some of our customers using our mail server for relaying outgoing emails might be getting emails bounce back. This is due to one of our customer’s system was compromised and sending a large number of emails which then resulted our IP address to be blacklisted. We are taking …

Maintenance Work Notification – 16th February 2014

Notification of upcoming maintenance work – Sunday, 16 February 2014 Risk: Low. Reason: Network Maintenance. Impact Expected: No impact expected. Work Start Date: Sunday, 16th February 2014 07:00 AM NZDT (04:00 AM AEST). Work End Date: Sunday, 16th February 2014 08:00 AM NZDT (05:00 AM AEST). If you have any questions or comments about this maintenance work, …