Notification of Upcoming Scheduled maintenance- Hazard Warning

Change ID 154 Risk / Impact Low Reason One of our third party voice providers will be performing voice maintenance reducing redundancy across Voice network Description / Impact Expected Please note that during the above window a third party provider will be performing upgrades to a transmission device in the Auckland area. During this window …

Notification of Upcoming Planned Carrier Outage

Change ID 153 Risk / Impact High Reason DTS is performing network maintenance Description / Impact Expected Data and Internet Services may be affected on EUBA/VDSL and HSNS connections. We apologize for any inconvenience that this outage may cause; If you experience any issues outside of the above window please contact us. Duration VDSL services …

Planned maintenance impacting Wellington services

Change ID 149 Risk / Impact High Reason Network maintenance work Description / Impact Expected Data and Internet services will be affected for Wellington services during the change window. We apologise for any inconvenience this may cause; if you have any questions or comments about this please contact us. Duration Data and Internet services will …

30/4/15 8:57am NZT All inbound services on NZ Verse IP telephony services are now restored. If you continue to experience issues please contact our support desk ASAP. An incident report will be issued within 48 hours. We apologise for the inconvenience caused by this issues this morning. 30/4/15 8:28am NZT We are currently experiencing issues …

Planned maintenance impacting Wellington Citylink services

Change ID 146 Risk / Impact High Reason Network maintenance work Description / Impact Expected Data and Internet services will be affected for Wellington Citylink services during the change window. We apologise for any inconvenience this may cause; if you have any questions or comments about this please contact us. Duration Data and Internet services …

Notification of Urgent Upcoming Planned Carrier Outage#2

Change ID 145 Risk / Impact Medium Reason Upstream carrier is performing upgrade on their network devices Description / Impact Expected Due to the large scale of the upgrade these maintenance will be happening over a two day period as specified in the maintenance window. Service types that may be impacted are MetroEthernet, Ethernet Reach, …

Notification of Urgent Upcoming Planned Carrier Outage#1

Change ID 144 Risk / Impact Medium Reason Upstream carrier is performing upgrade on their network devices Description / Impact Expected Due to the large scale of the upgrade these maintenance will be happening over a two day period as specified in the maintenance window. Service types that may be impacted are MetroEthernet, Ethernet Reach, …

Revised: SCHEDULED MAINTENANCE – Router software upgrades

Change ID 143 Risk / Impact High Reason Core router in the network requires software upgrade Description / Impact Expected Please note that during the above window International carrier will be upgrading a core router software. Layer 2 Transit services are expected to be impacted by up to 30 minutes of unavailability during the outage …

SCHEDULED MAINTENANCE – Router software upgrades

Change ID 142 Risk / Impact High Reason Core router in the network requires software upgrade Description / Impact Expected Please note that during the above window International carrier will be upgrading a core router software. Layer 2 Transit services are expected to be impacted by up to 30 minutes of unavailability during the outage …

Planned maintenance impacting Auckland Citylink services

Change ID 141 Risk / Impact High Reason Network maintenance work Description / Impact Expected Data and Internet services may be affected for Wellington Citylink services during the change window. We apologise for any inconvenience this may cause; if you have any questions or comments about this please contact us. Duration Data and Internet services …