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Data Traffic Services PTY LTD (DTS) provides Broadband connectivity and network support to businesses throughout Australia.
Based out of Gold Coast, DTS has operated in the Australasian market for over five years, and has fostered the growth of a strong and stable team with in depth knowledge of the ICT market, its trends and products.
Network Support
DTS can provide premium network support to your company which can be tailored to suit your needs. Below are a few examples of the support models we provide:
Ad-Hoc Support
DTS can provide an Ad-Hoc service to customers who have the odd issue from time to time and can’t justify a monthly or 24 x 7 support service
Regular Monthly Maintenance
DTS Provide regular monthly maintenance through our Corporate Care support plan. This entails updating all client PC’s and Servers on a monthly basis. As part of this service DTS will monitor your networks health and review all aspects of your network regularly to ensure any problems are detected before they cause any interruption to your work environment.
As a part of the Corporate Care service, DTS provides a monthly report complete with any findings and recommendations.
Premium Support
DTS can provide a 24 x 7 support service with unlimited support hours. We can tailor a service level agreement to suit your needs. This service includes regular maintenance to all IT systems and monitoring of core equipment and services.
Internet Services
DTS can provide your business with quality broadband services over technologies such as ADSL, ADSL2+, SHDSL, DDFM, fibre optics and more.
Our internet services are backed by experienced support staff and all services are monitored 24×7.
